Privacy Policy

EJ Property Maintenance respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding your data. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

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1 Who We Are

EJ Property Maintenance is a property maintenance business based in Queensland, Australia. We operate this website to provide information about our services and allow customers to get in touch with us.

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2 What Information We Collect

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We may collect the following personal information when you contact us, request a quote, or use our services:

• Your name

• Phone number and email address

• Property address (for service delivery)

• Details about the work you're requesting

• We also collect basic website usage data (such as pages visited) through Wix's built-in analytics. This data is anonymous and used only to improve our website.

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3 How We Collect It

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We collect your information when you:

• Fill in a contact or quote request form on our website

• Call or email us directly

• Engage us to carry out work at your property

 

4 Why We Collect It

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Your information is used to:

• Respond to your enquiries and provide quotes

• Schedule and deliver our services

• Send invoices and process payments

• Follow up on completed work if needed

• Comply with our legal and business obligations

We will only use your information for the purpose it was collected. We will not send you marketing communications without your consent.

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5 Sharing Your Information

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We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• With our accounting or invoicing software for billing purposes

• If required by law or a government authority​

 

6 How We Store & Protect It

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Your information is stored securely using reputable business tools (such as Wix and accounting software). We take reasonable steps to protect your data from misuse, loss, or unauthorised access. We retain your information only as long as needed for business or legal purposes, after which it is securely deleted.

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7Cookies & Website Data

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Our Wix website may use cookies to improve your browsing experience and collect anonymous usage statistics. You can disable cookies through your browser settings, though this may affect how some parts of the site function. Wix's own privacy practices apply to data collected through the platform — see wix.com/about/privacy for details

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8 Your Rights

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Under the Australian Privacy Act, you have the right to:

• Request access to the personal information we hold about you

• Ask us to correct any inaccurate or outdated information

• Request that we delete your information (where legally permitted)

• Make a complaint if you believe your privacy has been breached

To exercise any of these rights, simply contact us using the details below.

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9 Complaints

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If you have a concern about how we've handled your personal information, please contact us first and we'll work to resolve it promptly. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

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10 Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website or services after changes are posted means you accept the updated policy.

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11 Contact Us

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For any privacy-related questions or requests, please get in touch:

EJ Property Maintenance
Queensland, Australia
0485686126
Admin@ejpropertymaintenance.com.au

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